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Office

We provide services to businesses, law enforcement agencies, and individuals

Contact Us

We are here for questions or consulting

Please review our Frequently Asked Questions prior to submission

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Office with view

Address

Haraldsgata 90

5528 Haugesund

Norway

Email

Frequently Asked Questions

  • Can we have a phone call?
    Our standard procedure is to refrain from initiating pre-engagement calls unless the circumstances absolutely necessitate it. If you could furnish us with pertinent information regarding your situation, it would help us. We kindly request that you providing additional details by sending an email to hq@chainbrium.com, and we will gladly offer our assistance.
  • What is the minimum case threshold?
    We generally advice against engaging us if your loss amounted to less than $50,000 USD as it wouldn't make much sense from a financial perspective.
  • We are an organisation who need blockchain analytics on a large amount of addresses. Can you help?
    Probably, yes, we have performed this kind of work in the past and are likely in a good position to help. Please reach out to hq@chainbrium.com.
  • Can you help me with a scam or hack?
    Kindly send an email to hq@chainbrium.com, including a concise summary of the incident and attaching all blockchain transactions. Ensure that the transaction data is provided in a format that can be easily copied and pasted, preferably in plaintext or as a CSV file. For reference, you can visit: https://learnmeabitcoin.com/technical/txid
  • Do you offer pro-bono cases?
    In some circumstances, yes.
  • Can you recover my funds? What are the odds of recovering funds in my situation?
    Chainbrium operates as an investigative agency with a primary focus on delivering intelligence to our clients. It's important to note that we do not function as a recovery agency. Instead, our core mission is to conduct thorough investigations and subsequently share our findings with law enforcement authorities in your jurisdiction and/or your legal representative. The success of our investigative efforts may vary depending on the level of cooperation from law enforcement agencies. We diligently evaluate each case and provide an honest assessment regarding its viability. We consider whether pursuing the case aligns with our clients' best interests. In certain situations, we may recommend against pursuing the case or, if we deem it unsuitable for our prospective clients, decline engagement.
  • I'm going through a divorce and have reason to believe that my spouse is hiding cryptocurrency assets. Can you help?
    Possibly, yes. Please contact us at hq@chainbrium.com and send us some more details about your situation.
  • I represent a law firm and I'm looking for an expert to help with a matter pretraining to cryptocurrency. Can you help?
    Yes. We have a lot of experience with cryptocurrency related cases.
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